OPENTEXT CONSULTING SERVICES

Records Management Experts

We help you leverage your Content Suite investment!

General Networks offers a broad range of OpenText Content Suite Consulting Services with emphasis on Records Management that help you save time, increase productivity, achieve comprehensive security and compliance, reduce complexity, and improve the overall user experience. Simply put, we help you get the most out of your Content Suite investment.

Our team of certified and experienced Content Suite architects, developers, and administrators have extensive expertise leveraging technology to solve real-world business challenges.

Our Specialties

Content Suite Implementation

Content Suite
Implementation

  • User requirements gathering & analysis
  • Design, data modeling & prototype review
  • Installation & configuration
  • User acceptance testing
  • User training & knowledge transfer
  • Post-deployment support
records managment - OpenText Content Suite

Records
Management

  • Build a file plan in Content Suite that adheres to your retention policy & retention schedule
  • Retain records & dispose of them in accordance with regulatory requirements and business needs
  • Avoid expensive lawsuits and non-compliance fines
  • Improve user adoption through best practices around records management, category/attributes & permissions
Workflow Management - OpenText Content Suite

Workflow
Management

  • Automate repeatable processes your users perform manually today
  • Gain transparency through dashboards & reports
  • Use notifications & alerts to keep tasks on track
  • Account for all process activity so nothing falls through the cracks
  • Reduce manual effort
Upgrades-Patches-OpenText Content Suite

Upgrades &
Patches

  • Content Suite 16 upgrade using our experience & best practices
  • Ensure user adoption of the Content Suite 16 Smart UI
  • Reduce downtime to users
  • User training & knowledge transfer
  • Post-deployment support
  • Identify & update custom components that could break due to an upgrade
build business solutions OpenText Content Suite

Build Business
Solutions

  • Build business solutions on top of OpenText Content Suite & get the most out of your investment
  • On-premise or in the cloud
  • Utilize out-of-the-box Content Server functionality, workflow, e-forms, add-on modules or customizations through REST, COM, & AppWorks
Content Migration OpenText Content Suite

Content
Migration

  • Migrate content from files shares or other content management systems
  • Clean up data before migration using ROT (redundant, obsolete, trivial) Analysis
  • Migrate permissions or apply permissions based on business rules
  • Migrate latest version or all versions

Request a Complimentary Consultation

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    Our Key Advantages

    • Domain Expertise with Implementing Solutions Built on Content Management - More than 24 years of implementing content and records management solutions.
    • Domain Expertise with Application Integration & Data Migration – Complete solutions include integration with LOB and ERP systems, as well as migration and consolidation of data.
    • Domain Expertise in Industry Verticals - Substantial experience with entertainment, high technology, utilities, ports, airports, state agencies, and local government applications.
    • Competitive Rates – Our professional services rates are per hour and based on the resource skill level. Discounts are applied for high usage.

    I wanted to thank you and your team for doing such a good job on the Engineering Drawings project for us. I was in a Steering Committee meeting this week and the Clients gave a very positive feedback on this project. They mentioned that the performance has changed drastically, and the end user is very happy. The credit goes to you and your team for having the knowledge of the product and the process and made the product very useful to the end user. We really appreciate your team’s involvement. Please convey the same to your team and hope we can have further engagements down the line. Thank you so much.

    Delivery Manager – Major Utility Company

    About General Networks

    General Networks Corporation is an industry-leading IT systems integrator that delivers technology consulting and managed services for customers who need to manage and process business-critical information. Backed by over 29 years of expertise, General Networks can help your organization become more efficient and reduce overhead.

    During our history, we have designed and implemented technologies that serve over a million users at 100 organizations in verticals including: entertainment, utilities, transportation, and state and local governments. We offer extensive business expertise designing and deploying content management and collaboration systems.

    FREE CONSULTATION

    Schedule a complimentary consultation with our team of specialists and information technologists.