Category Archives: Content Management Solutions

Why Are We Still So Slow on Business Process Management? (Part 2)

In the first part of our discussion on BPM, we defined the different elements of business process management and how automation can benefit a business. Now we will discuss the process of actually acquiring a BPM system. You will learn about some of the questions senior management must answer to determine whether the business needs a BPM system in the first place, why many businesses get it wrong, and how to ultimately choose the right product and vendor to implement the BPM solution.  Businesses that have a better understanding of these points should have the best opportunity to implement a successful BPM system. Continue reading…

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Impact of Mobile Technologies on ECM

According to Pew Research Center over 58% of American adults have smartphones and over 42% own tablets. At the same time internet usage through PCs has been overtaken by mobile devices according to comScore. IDC, a global market intelligence firm, forecasts tablet shipments will surpass total PC shipments on an annual basis by the end of 2015. The facts and figures undeniably point towards an ever increasing adoption of mobile technologies in our daily lives.
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How Effective Document Management Improved One Law Firm’s Productivity

Recently, Jaymes Aynsley of General Networks was hired by Keesal, Young & Logan – a law firm based in Long Beach, CA to mine its document management system, so KYL could better measure its employees’ productivity, methodology for completing work, and overall time spent on tasks.

Through the statistics pulled by General Networks, the Keesal, Young & Logan management team was able to quantify productivity and specialization to adjust staffing ratios, adjust workflow allocation and make changes to its training program.

The changes made by Keesal, Young & Logan highlight the importance of having an effective document management system to make smarter business decisions.

Please click here to read the complete story featured on Law Technology News.

 

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Content Management Challenges for the Utilities Sector

A utility company is a combination of many businesses:  It is a construction company, an engineering firm, a property manager, a lobbyist, a law firm, a billing service, a marketing and communications business, and an owner/operator of large infrastructure investments all wrapped into one.  Sharing information in this environment is a challenge, because most departments in the organization have developed specific and often walled-off line-of-business applications for their business processes.
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