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General Networks Named a Top Business Services Company by Clutch for 2019!

General Networks is proud to announce that we have been named as one of the top providers of business services in the world by Clutch! We are also excited to say that we have been doing well in a few of Clutch’s more competitive categories, their rankings of the best Microsoft Office 365 consultants, Microsoft SharePoint consultants, and OpenText ECM consultants.

We deliver technology consulting services for customers who need to manage and process critical business content. We bring together business strategy, specialized application expertise, and creative and technology professionals to solve business problems. We help our clients create effective solutions for automating any document intensive business process, from simple electronic libraries to complex document assembly and workflow. Our depth of experience reduces the time and risk of implementing IT solutions.

Clutch takes its reviews seriously, conducting phone interviews with a company’s past clients and getting honest feedback on the quality of their work. These reviews can all be found on our Clutch reviews page, but we wanted to include some of the nice things our clients have said about us here.

“I appreciate their ability to summarize information and suggest actionable solutions.” – IT Director, Research Center

“They are very professional, knowledgeable, and friendly and easy to work with. We’re very happy that we found them.” – Administrator, CF Kent

“General Networks’ responsiveness and accessibility sets them apart; we’ve had a harder time getting prompt support from other providers.” – Vice President, Real Estate Firm

We were also ranked as one of the best ECM consultants by Clutch’s sister site, The Manifest. We were featured for an email migration we performed for a large scale research group in California.

We are honored to receive this recognition. We do everything we can to help our clients succeed, and knowing that they appreciate our work so much is incredible. We will continue to improve and innovate, always keeping our clients ahead of the curve.

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Microsoft Office Deployment Just Got Easier!

The Office Configuration Tool can use configs saved in your Office 365 portal.

This new feature makes deployment of Office so much easier!  Not more XML files to manage.  Just setup your configuration and deploy from a URL on the Office Configuration Tool’s command line.

Here is how!  Be sure to watch the YouTube video that walks you through deploying Office via the cloud!

Contact General Networks and we can help you set this up so you can deploy Office faster than ever!

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[Policy Template] Should Failing Phishing Tests Be a Fireable Offense?

Thanks to KnowBe4 for this great policy tip!

Firing employees for failing phishing tests can be extremely counterproductive and can damage an organization’s overall security posture. That, at any rate, is what two security experts told Brian Krebs recently, and we agree with them.

Companies sometimes think punitive policies will make employees take phishing more seriously, but these policies actually discourage cooperation and openness. It is much more productive to reward desired behavior.

John LaCour, founder and CTO of PhishLabs, told Krebs that punishment isn’t an effective response to failed phishing tests because it makes employees feel they’ve been manipulated.

“It really demotivates people, and it doesn’t really teach them anything about how to be more diligent about phishing attacks,” LaCour said. “Each phishing simulation program needs to be accompanied by a robust training program, where you teach employees what to do when they see something phishy. Otherwise, it just creates resentment among employees.”

Punishing Employees Has Negative Security Repercussions

In addition to creating an unhealthy work environment, punishing employees for failing phishing tests will have negative repercussions for your organization’s security. When an employee does fall for a phishing email, whether real or simulated, the most important thing they can do is report the incident so that the attack can be mitigated. Rohyt Belani, CEO of Cofense, said that organizations should have training programs that encourage employees to report failed phishing tests.

“So what happens a lot of times is a person may click on link in a real phishing email, and three seconds later realize, ‘Oops, I shouldn’t have clicked, let me report it anyway’,” Belani told Krebs. “But if that person knew there was a punitive angle to doing so, they’re more likely not to report it and to say, ‘You know what, I didn’t do it. Where’s the proof I clicked on the link?’”

LaCour says that positive reinforcement and recognition is a key element in improving employees’ phishing resistance. He said that posting the scores for each department’s phishing tests can make employees take the tests seriously and improve cooperation. He added that small rewards and lighthearted penalties, like having the lowest-scoring department buy lunch for everyone, can also help by making it feel like a good-natured competition.

An organization’s employees are its most important assets, and they need to be treated fairly and with respect. However, employees that are chronically click- happy become an active liability for your network security. New-school security awareness training can build a culture of security within your organization by providing education programs that are effective and make your employees feel valued.

Part of that fair treatment is a published security policy—which hundreds of organizations use today—to create a clean, clear, level playing field with known consequences for repeated click behavior. Here is a “find/replace” Policy Template Doc that you can use for your own organization:
https://blog.knowbe4.com/policy-template-should-failing-phishing-tests-be-a-fireable-offense

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On-Demand Webinar | Migrate to Office 365 or Upgrade to SharePoint 2019?

If you are currently running SharePoint 2010, 2013 or 2016 in your organization, you know you’ll need to plan your move forward.  

But to what version?  Continue with the on-premise route and upgrade to SharePoint Server 2019? Move to the cloud with SharePoint Online in Office 365?

As with any major decision, the answer is “it depends.” Some organizations have adopted a cloud-first strategy and will naturally focus on migrating to Office 365, looking forward to enjoying the latest features and accepting that some rework of their customized SharePoint solutions will be necessary. Others may have a corporate directive to retain highly sensitive or compliance-related content on-premise, making the decision to upgrade to SharePoint Server 2019 easy.  For most organizations running an older version of SharePoint the decision is more nuanced and requires analysis of the risks, rewards, and costs to make the final decision. 

If you’re interested in learning more about the pros and cons of SharePoint 2019 and Office 365, watch this on-demand webinar.

In the webinar, Joel Oleson, MVP reviews why your organization should:

  • Upgrade to SharePoint 2019
  • Migrate to Office 365 SharePoint Online
  • Consider Hybrid SharePoint 2019 and SharePoint Online

Ingrid Camill, our SharePoint Practice Manager, also provides insight on what to expect in the migration or upgrade process.

If you are an IT or business leader considering a SharePoint migration and want to begin to envision which path is best, this is one webinar you will want to watch!

migrate to sharepoint-2019-0365


SPEAKERS

Joel Oleson
Joel Oleson
Microsoft MVP & Regional Director

ingrid camill
Ingrid Camill
SharePoint Practice Manager

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The Problem With Passwords

Microsoft is now saying passwords are not good security.

What is the problem?
1) People will write down passwords if they are too complex.
2) Hackers have great tools to get uninformed people to give up their passwords unintentionally.
3) Even the best passwords can be hacked.

What are the solutions?
1) Stop forcing passwords expirations and replace with a password manager (LastPass, Keeper Security, etc.).
2) Turn on Multi-Factor Authentication (MFA) on all services.
3) Setup Single Sign-On (SSO)
4) Use bio recognition as a factor for MFA (Finger Print Reader, Facial Recognition, etc.)

Get the security add-on
Enterprise Mobility and Security (EMS). EMS can protect Office 365, G Suite and traditional on-premise Windows Server solutions (RDS and File Sharing). Bundled in you get not only the feature above but Mobile Device Management, Managed Antivirus, email and file encryption, and many other security solutions. You can do some truly amazing things with EMS like firewall corporate data from personal data on BYOD devices.

Get fingerprint readers for mobile devices. USB fingerprint readers are available for under $50. There are even Bluetooth fingerprint readers available that can protect not only computers but corporate data on mobile devices (phone and tablets) when used in conjunction with EMS.

Of course, General Networks Corporation (GNC) is here to help with engineers trained on deployment of multiple security tools and training options.

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Using Multiple Cloud Apps? Secure all your data with Cloud App Security

General Networks can help you secure multiple cloud apps with Microsoft Cloud App Security! 

Check out this video

Microsoft Cloud App Security is a Cloud Access Security Broker (CASB), powered by a unique approach to deliver state-of-the-art security for multi-cloud environments, via native integrations. It is designed with security professionals in mind – providing simplicity of deployment, centralized management, and innovative automation capabilities.

Contact us at tssales@gennet.com

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Microsoft Teams, PSTN Conferencing and Bypassing “The Lobby”

If you using Teams for PSTN Conferencing (Telephone Dial In), you have probably noticed that anyone that is not a member of your Office 365 tenant must be manually admitted from the Lobby by someone who is part of your company. Skype for Business meeting allow the meeting creator to turn this off for a specific meeting and to set the “bypass lobby” as a default feature. However this feature has not yet been added to the Teams client or the Outlook Desktop Client.

And worse yet if everyone is dialing in (member or not) the same issue applies. We have had customers reject PSTN Conferencing as usable because of this problem. However, there is a workaround finally. It requires using PowerShell and its all or nothing but we have bypassed the lobby here at General Networks so we can use Teams as our primary PSTN conferencing tool.

Below are the notes from our engineer that got this working.

If your not a General Networks client to do this for you email tssales@gennet.com and we will let you know the costs. Current clients can email or call the helpdesk.

I’ve updated our meeting policy so that when you scheduled a teams call, anonymous callers can dial in and will be joined to the meeting immediately (no lobby, no admin pin necessary). Here’s how to do it.

  1. Install the Skype for Business Online Connector Module. This module in PowerShell is used to update Meeting Policies in O365 https://www.microsoft.com/en-us/download/details.aspx?id=39366
  2. Restart your computer
  3. Open a PowerShell window in Administrator mode
  4. Run this command: Import-Module SkypeOnlineConnector
    1. If you have trouble running scripts due to your execution policy you’ll need to update your execution policy. See here for details: https:/go.microsoft.com/fwlink/?LinkID=135170
    2. If it asks you to start WinRM service say Yes
  5. Execute this command: $credential = Get-Credential
    1. Type in credentials of a O365 Tenant Admin (may only need rights to Teams but not sure)
  6. Execute this command: $session = New-CsOnlineSession -Credential $credential -Verbose
  7. Execute this command: Import-PSSession $session
  8. You can now execute commands to interact with the Meeting Policies. Execute this command to see a list of your meeting policies: Get-CsTeamsMeetingPolicy
  9. Find the policy you want to update (i.e. Global)
  10. Execute this command using the policy name in place of GLOBAL: Set-CsTeamsMeetingPolicy -Identity GLOBAL -AllowAnonymousUsersToStartMeeting 1 -AllowPSTNUsersToBypassLobby 1 -AutoAdmittedUsers “Everyone”
    1. This will allow phone users to bypass the lobby as well as allow them (anonymous users) to start the meeting.
    2. Additional settings on this command can be found here: https://docs.microsoft.com/en-us/powershell/module/skype/set-csteamsmeetingpolicy?view=skype-ps
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What’s New in SharePoint Communication Sites

What’s New in SharePoint Communication Sites – Branding, Layouts and Customizations

This past January, SharePoint Saturday-San Diego attendees were treated to a number of informative and inspiring presentations  and the exchange ideas with colleagues and Microsoft MVP’s.  Leading experts in the SharePoint Community were in attendance from Southern CA and throughout the US. With temperatures in the 70’s on a bright sunny Southern CA winter day, it was likely a treat for the folks that visited from the Midwest and East Coast as well!
Continue reading…

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Apple iOS 12.1.2 Causes iPhone WiFi Problems

iPhone WiFi Problem:

If your having iPhone WiFi issues, it’s not a setting.  Apple pushed out iOS 12.1.2 and it’s breaking WiFi.

The most common issue is what this Pennsylvania poster encountered:  “@AppleSupport iOS 12.1.2 update broke WiFi sign in on the iPhone SE. Getting a random PW is incorrect even when was signed on to said WiFi. #MightWantToFixThat”

Apple is remaining silent about the issue but hopefully will release a fix shortly.  In the meantime, if you have not upgraded to 12.1.2 hold off.

“With millions of users around the world still upgrading to iOS 12.1.2 despite warnings (including one Maine, US user taking matters into his own hands), it has now emerged that the update is breaking WiFi as well. Worse still, a lot of users hit with the cellular data bug are suffering from broken WiFi on top, turning their iPhones into expensive paperweights.

Apple iOS 12.1.2 is breaking WiFi and mobile data for users around the worldApple

Once again, complaints from users about the iOS 12.1.2 WiFi problems can be found in every major continent: from North America and South America to Europe and Asia. Furthermore, like the mobile data bug, iPhone owners in the United States are suffering more than most.”

Original Post by 

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