Category Archives: Blog

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The Updated ISO 9001:2015 is Coming: Are You Ready for the Six New Requirements?

The Updated ISO 9001:2015

Introduced in September 2015, the updated ISO 9001:2015 represents a significant change to ISO 9001:2008 requirements. The new standard is scheduled to take effect on September 14, 2018. This gives organizations three years to prepare from the date of release, and more than half that time is now passed. Only 15 months remain for you to comply. If you aren’t already on the path to compliance, now is the time to begin.

The new updated ISO 9001:2015 standard includes fewer clauses (eight instead of ten), a revised high-level structure that forms a new common core for all quality standards (Annex SL), and several terminology differences. It also includes the following six new major requirements that you’ll need to incorporate into your quality management system (QMS). Continue reading…

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Rethinking ECM

Rethinking Enterprise Content Management (ECM)

Over the past 20 years or so, the aspiration of many organizations looking for enterprise content management solutions (ECM) has been to standardize on one common platform where everyone in the organization can store and find content. Aspiration is the operative word here.

While many companies bought an ECM platform with the hopes that it would be the single source of truth for the enterprise, few have achieved enterprise-wide adoption.  In fact, many so-called enterprise content management systems engage only a small percentage of the organization’s workforce.

As many of us who have worked on big IT projects have discovered, IT plans do not always translate into user adoption and action. Regardless of IT directives to use the ECM for document storage, users have options. They can park a document in a file share, the email system, a Web drive (like Box or One Drive) or on their local hard drive. Continue reading…

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HotDocs and General Networks Corporation Launch Partnership

LOS ANGELES, May 30, 2017 – HotDocs, the global leader in document automation software, and General Networks Corporation, a national provider of technology consulting and enterprise content management (ECM) solutions, today announced a new partnership that focuses on combining their document automation and ECM expertise for the commercial and public sectors.

Seen as a natural fit, these companies each focus on organizational process improvements and document efficiencies. General Networks has deep expertise in content management solutions and process automation and is now able to offer a more comprehensive suite of services that includes technology for document generation.

Continue reading…

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SharePoint Case Study | Replacing a Legacy Document Management System with a Customized SharePoint Solution

SharePoint Case Study


Background

General Networks was asked to replace a legacy document management system with a SharePoint-based solution for a public policy research organization. First, we conducted an environment assessment and user interviews and discovered the Project Management department had been using an old version of Oracle I/PM for document archiving and project proposal approval. The system, which had a high user approval rating, had not been updated in many years. IT felt the system was unsupportable and didn’t want to commit the financial and personnel resources to an Oracle upgrade.

The organization was already using SharePoint for team collaboration. As a result, General Networks had a better chance of obtaining the organization’s buy-in to move forward with implementing a SharePoint document management solution.

First, we identified the following implementation challenges, as the organization needed to: Continue reading…

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Streamline and Accelerate Your ServiceNow Workflows with DocuSign Electronic Signatures

General Networks created eSignifi for ServiceNow customers who want to leverage the power of DocuSign’s electronic signature solution within their existing ServiceNow workflows. Explore how this integration can enhance the value of your ServiceNow platform investment.

eSignifi Puts DocuSign into Your ServiceNow Workflows

eSignifi allows you to enable DocuSign within your ServiceNow workflow. With DocuSign, electronic signatures may be obtained from anyone, anywhere, and on any device. Without eSignifi or a custom developed integration, Continue reading…

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sharepoint content management

9 Reasons You Should Use SharePoint as a Content Management System

SharePoint is an effective and flexible content management system that can take your organization beyond basic file storage. Here’s 9 reasons to consider using a SharePoint content management system for your organization.

1) Eliminate Collaborating on Documents Through Email

At its core, SharePoint is a document collaboration tool. SharePoint eliminates the messiness of the back-and-forth emailing of documents and other files. Store and share the file from a SharePoint document library and all stakeholders can add their content and provide feedback on the draft simultaneously. Continue reading…

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Seamlessly Integrate DocuSign Electronic Signatures into ServiceNow Workflows with eSignifi

esignifi - Integrate DocuSign Electronic Signatures into ServiceNow Workflows

eSignifi, recently launched by General Networks, is an app that seamlessly integrates DocuSign with the ServiceNow platform. Prior to eSignifi, users had to leave the ServiceNow platform to take full advantage of DocuSign. Now, users across multiple business units can combine ServiceNow’s automation, streamlining, and structuring power with DocuSign’s electronic signature capabilities. Continue reading…

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General Networks is Now an M-Files Authorized Service Provider

General Networks Named M-Files Authorized Service Provider

As more and more organizations turn to M-Files’ technologies to support their enterprise content management initiatives, they need a partner to help them architect and optimize the solution for their own unique environment. As a M-Files Authorized Service Partner, General Networks serves as an extension of your professional services organization to expand and accelerate your ability to implement and integrate the M-Files’ solution. 

Continue reading…

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Kofax Kapow in the News: Robotic Process Automation (RPA) solution named finalist in OC Tech Alliance High-Tech Innovation Awards

The Kofax Kapow RPA and data integration platform is the fastest and most efficient way to capture, transform and deliver information from virtually any application or data source, including websites and portals, other software applications or solutions, databases, and file and email systems, without coding.  Kofax Kapow integration and automation flows are defined as intelligent software robots which include powerful, dynamic process automation that mimics specific actions users take when interacting with applications, web sites, portals, Microsoft Excel®, and many other sources of information.

General Networks Corporation uses the Kofax platform to help organizations automate business processes to reduce expenses, increase top-line revenue, and provide better customer service.  Let us help your organization eliminate repetitive, manual data acquisition and data entry tasks to reduce time and errors, resulting in increased employee productivity, operational efficiency, lower costs and more timely accurate decision making.

“We are honored to have Kofax Kapow selected as a finalist in this year’s High-Tech Innovation Awards by the OC Tech Alliance,” said Reynolds C. Bish, vice president of Lexmark and president of Lexmark Enterprise Software. “Kofax Kapow best exemplifies what robotic process automation delivers and is a key offering in our integrated suite of technologies used to digitally transform our customers’ organizations.”  More info:  Kofax Kapow Named Finalist in OC Tech Alliance High-Tech Innovation Awards

Please contact Mike Randash, mrandash@gennet.com to discuss how Kofax Kapow and Robotic Process Automation can help your organization.

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