Author Archives: Ingrid Camill

Microsoft ignite recap

Microsoft Ignite Recap

I recently attended the Microsoft Ignite conference in Orlando and as an Office 365 and SharePoint systems integrator, and there was an almost overwhelming amount of information to take in.  If you’re not familiar with Ignite, it’s a week-long conference focused on Microsoft’s enterprise products – Windows, Azure, Exchange, SQL, Office, SharePoint, Office 365, and the Microsoft cloud. The Microsoft product teams did a great job providing insight into current and future capabilities – here are the highlights I brought back to our sales and implementation teams: Continue reading…

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SharePoint Case Study document management

SharePoint Case Study | Replacing a Legacy Document Management System with a Customized SharePoint Solution

SharePoint Case Study


General Networks was asked to replace a legacy document management system with a SharePoint-based solution for a public policy research organization. First, we conducted an environment assessment and user interviews and discovered the Project Management department had been using an old version of Oracle I/PM for document archiving and project proposal approval. The system, which had a high user approval rating, had not been updated in many years. IT felt the system was unsupportable and didn’t want to commit the financial and personnel resources to an Oracle upgrade.

The organization was already using SharePoint for team collaboration. As a result, General Networks had a better chance of obtaining the organization’s buy-in to move forward with implementing a SharePoint document management solution.

First, we identified the following implementation challenges, as the organization needed to: Continue reading…

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4.8.2017 – SharePoint Saturday in Los Angeles

Join General Networks’s SharePoint Practice Manager, Ingrid Camill, and SharePoint administrators, end users, architects, developers, and other professionals that work with Microsoft SharePoint Technologies for the SharePoint Saturday Los Angeles event on April 8th, 2017. The event is taking place at Westside Conference Center Pepperdine University located at 6100 Center Drive , Los Angeles CA from 8:00 am – 5:00 pm.

SharePoint Saturday is a community-focused event dedicated to educate and engage members of the local technical community. SharePoint Saturday draws upon the expertise of local SharePoint IT professionals, developers and solution architects who come together to share their real world experiences, lessons learned, best practices, and general knowledge with other like-minded individuals.

Breakfast & Lunch will be provided. Raffle items from sponsors will be drawn at the end of the day by the vendors.

Learn more at 

We hope to see you there!


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Joe Woes | Why You Should Save Your Files to SharePoint!

Joe Woes - SharePointClick to Enlarge

SharePoint Administer, Joe Woes, is about to lose his mind!

The sales guy’s hard drive just crashed, and he lost all of his sales proposals and many of his other important business documents. If only he had followed corporate policy and saved everything to the company’s SharePoint drive.  Sound familiar?

Are you like Joe…frustrated because your employees don’t utilize SharePoint to its fullest capabilities?

General Networks can help! Though our SharePoint Consulting Services, our team will show you how to maximize your SharePoint platform to increase collaboration and employee engagement, so documents never get lost again.

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sharepoint content management

9 Reasons You Should Use SharePoint as a Content Management System

SharePoint is an effective and flexible content management system that can take your organization beyond basic file storage. Here’s 9 reasons to consider using a SharePoint content management system for your organization.

1) Eliminate Collaborating on Documents Through Email

At its core, SharePoint is a document collaboration tool. SharePoint eliminates the messiness of the back-and-forth emailing of documents and other files. Store and share the file from a SharePoint document library and all stakeholders can add their content and provide feedback on the draft simultaneously. Continue reading…

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7 Most Common Mistakes Made When Deploying a SharePoint Intranet

7 Most Common Mistakes Made When Deploying a SharePoint Intranet

An organization’s intranet is the digital resource that connects users with decision makers, broadcasts a company’s vision, and helps spread the company culture. When done right, a strong intranet provides answers, routes questions, distributes updates, and shares corporate news and happenings required by users to do their jobs efficiently and effectively.  Continue reading…

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Joe Woes | We already own SharePoint!

own SharePoint - joe-woes

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SharePoint Administer, Joe Woes, is frustrated again!

His colleagues just don’t seem to realize that everything they want in a system is already available at their fingertips with SharePoint…and, they already own it. Does this sound familiar?

We are here to help. Though General Networks’ SharePoint Consulting Services, our team will show you how to maximize your SharePoint platform to increase collaboration, employee engagement, and business processes automation.

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SharePoint paperless office

7 Ways to Become a Paperless Office with SharePoint

The paper office is not efficient. By creating redundant layers of content management confusion, the paper office slows down all business processes that require some form of content to operate. However, most organizations still employ a workflow that goes something like: stare at a digital document dump, take multiple trips to the copier/scanner, upload files into folders, create multiple layers of subfolders, and try to create a content hierarchy that makes sense to shareholders, decision makers, and employees. That’s not a paperless process, but it sure is a wasteful one. SharePoint enables offices to truly go paperless by automating content management tasks in seconds.

Continue reading…

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How to Cure the Top 5 SharePoint Management Headaches

Here are 5 of the most common SharePoint management headaches and what you can do to put an end to them forever.

1. SharePoint Management and Updates 

Patching SharePoint may appear simple at first glance, but once you begin to understand that SharePoint updates come in variety of forms, the process begins to take on some complexity.  When do you install Public Updates?  Should you install Cumulative Updates or Service Packs?  Is there an order or priority for installing the updates?  What about patching the Windows Server and SQL Server?  And, if your organization has a multi-server farm, you’ll have to do all this on each server while minimizing downtime on your farm.

2. SharePoint Management and Your Server Topology

When it comes to improving the speed of your business processes and reducing (or even eliminating) manual content management, a customized SharePoint solution can be your best friend. However, maintaining SharePoint solutions across your servers can be downright frustrating. IT departments have to plan for different tiered server topologies and how business priorities fit into server roles. Managing this process increases in complexity the more customized your SharePoint architecture becomes.

3. Managing the SharePoint Storage Environment

Since SharePoint relies on SQL Server for content storage, poor performance and user dissatisfaction can often be caused by what’s happening at the storage level. Without a deep understanding of how SharePoint is structured, its functional limitations and boundaries, many IT departments can spend costly time troubleshooting their networking infrastructure or some portion of their existing SharePoint configuration without realizing it could be a problem with the data storage system or information architecture.  Without watchful eyes monitoring the health of the SQL environment and the size of the most popular sites and libraries, the potential amount of data stored on an underpowered SQL database can induce a major SharePoint headache.

4. Managing the SharePoint Service Accounts and Administrative Privileges

Managing and deploying service accounts is a tedious but necessary step in enterprise workflow and security. Deciding which users get administrative and design access and which users operate under what level of security can make or break your data safety protocols. Though SharePoint puts an emphasis on data security and distributed administration, how you keep your assets safe while expecting to scale up and down as needed can cause gaps in account policies. Between user error, third party add-ins, SharePoint updates, there is a constant need to monitor how the technical components of SharePoint challenge and complement your organizational culture.

5. SharePoint Management for Leveraging Back-End Analytics

Monitoring the health of a deployed SharePoint solution begins with monitoring SharePoint usage. SharePoint provides analytics on users, storage, operational health and web page popularity. Structuring these insights in a way that answers operations related questions can be challenging. The challenge compounds when you realize that you may need more detailed insights and need to search for a third-party analytics solution or add-in.

The Cure to Your SharePoint Management Headaches

With SharePoint Solution support from General Networks, you can focus on using and expanding SharePoint to meet your business goals. SharePoint Solution support works with your IT department to:

  • Monitor the overall health of your SharePoint server environment via health alerts, outstanding SharePoint updates, usage and storage metrics
  • Quickly resolve SharePoint server issues and assess underlying problems that have caused repeated issues and outages
  • Provide monthly KPI reporting of metrics, issues and problems
  • Support your organization through routine upgrades and administrative updates
  • Provide support and answers to escalated user inquiries

Instead of trying to figure out how to make SharePoint work, you can spend your resources enabling SharePoint to work for you.

Our SharePoint Solution support can elevate SharePoint to a finely tuned and key business asset. Contact us to transform your SharePoint experience.


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